Meet the Team

Jim Mueller, JP
Owner and Director

Jim has grown up in the Funeral Industry having had family in it from a young age.  Jim is well respected for his caring and compassionate nature as well as knowledge and drive for excellence.  He is extremely passionate, as this is his family business and it was created to be able to assist families in their toughest times ensuring they are given all the correct advice and guidance with honesty and compassion.  He has strong relationships with many in our community. If there is something you need, with Jim’s operational skills, he will know how to make it happen.   Jim is local to the Penrith area having lived here all his life.

Janet Mueller, JP
Owner and Director

Janet has a strong background in Administration and Event Management.  Janet spends most of her time doing the day-to-day administration work required for running the business.  Janet attends as many services as she can, as meeting the families and ensuring everything goes to plan is still the most satisfying part of her job.  Janet is also a local as she grew up in Luddenham.

Charlie Busuttil, JP
Funeral Assistant

Charlie has joined the Nepean Valley Funerals Team, having spent years as a Senior Manager with a large Corporation. His believes his success has been directly attributable to the fact that he has cared for his people and looks forward to being able to assist with caring for the families that come to us.
Charlie is a problem solver with a positive attitude to life, tends to smile a lot. He is always happy to go out of his way to help someone in need.

Leanne Mason
Mortuary Care

Leanne has been taking care of our families’ loved ones for many years.  Leanne is highly qualified and takes care of every person as if they were a member of her own family.  Leanne is extremely passionate about her work and goes above and beyond to ensure that every person in our care is treated with the utmost dignity and respect.  Whether a family choose to view their loved one or not, you can rest assured Leanne will provide the same excellent level of care.

Alan Johnson
Funeral Assistant

Alan transitioned to this fulfilling role following a career as a high school History Teacher.  He delivers support to our families in a calm and professional manner. He is always there to help.  On weekends he plays piano to guests at a Blue Mountains Heritage Hotel.  

David Clayton, JP
Funeral Assistant

David has gained invaluable knowledge during his years with Nepean Valley Funerals.  David assists us with all aspects of organising the funeral and attends all our services.

David comes to us after a long teaching career, so has had a life of helping.  For him it is important to be able to help families in their time of need.  It is a privilege and an honour to support people through difficult circumstances.

Testimonials

“I cannot recommend Nepean Valley Funerals enough. Amazing staff, amazing service.”
Maria Bridges
“It was extremely important to us to find genuine people to help us create a celebration of life that truly represented our mum to the core – and we did. There was no b.s, no upselling, no fakeness of any kind. They were there for us every step of the way.”
Liz, Jaimi-Lee, Brooke and Emmett
“From initial consultation through to picking up the final paperwork, you feel well supported and in competent hands”.
Tamika
“We are very grateful for your professional and light hearted guidance with this as we were all unfamiliar with how to make the arrangements. From the moment we met you, we knew we had called the right person”.
Corinne Feldmann
“Thank you both for your amazing strength, support and guidance. Your sensitive and trusting manner was a great comfort when I truly felt I was falling apart. Being new to it all, I was very fragile and you were an excellent guide and confidante”.
Judy and Anne
“It really did make a tremendous difference to our family that we were being looked after by someone with genuine integrity and humanity”.
Visa and Vicky
“Our loss was so sad, but having someone who went above and beyond in this time was a godsend. We can never thank you enough”.
Beth Ryan
How does one do justice to this amazing business and the beautiful hearted family that run it. You were everything we needed you to be and I feel confident that no matter who walked through your door, you would know instinctively and succeed at providing just what any grieving person would need.
Racquel Espie
“Jim and Janet’s personal touches and caring natures made what was a difficult day a magnificent tribute to the life of my Dad”.
Donna Cole

The Role of a Funeral Director

  • Advice and assistance 24hrs / 7 days a week
  • Transfer of the deceased from the place of death into our care
  • Provision of mortuary care
  • Liaison with hospital, doctors or coroner
  • Guidance for your family through the funeral arranging process
  • Assistance with the selection and purchase of a coffin or casket
  • Liaising with churches, cemeteries and crematoriums
  • Registration of death and other necessary documentation
  • Placement of newspaper notices
  • Liaising with clergy or a civil celebrant
  • Liaising with florists, musicians, funeral stationery and other service providers
  • Provision of all necessary staff and vehicles on the day of the funeral
  • Complimentary memorial book provided for guests to sign
  • Complimentary online memorial through Heaven Address
  • Grief support available to all families

Frequently Asked Questions

Absolutely yes, there are many options available. Please check out our personalised tributes. You can personalise a funeral through music, booklets, venue, coffin, flowers to name a few.

Yes, Nepean Valley Funerals own and operate their own mortuary facility, fully approved by the Department of Health and is solely used by our company.

Modern dual cab Holden Calais Hearse in black which we had built new in 2018. Please check out our blog.